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iMarket Live Chat

11-30-11 by Nadia Romeo

You know that many people use search engines to find local businesses, which is why having a website for your company is so important. But what is the best way to utilize your site to turn searchers into customers? iMarket has a great solution for you: Live Chat. This service allows website owners to receive and respond to instant messages through their website to answer questions and receive service requests (check out the icon in the bottom right hand corner of the screen!).

As soon as a visitor reaches your site, the Live Chat icon will appear. If a potential customer initiates a chat, an iMarket agent who has the details of you company will gather information from the customer (such as name, phone number, etc.) and send you an email about the lead. We can also connect the homeowner to someone at your business right from the Live Chat window.

Live Chat can increase the results from your online advertising an average of 35 percent, making your website an even larger part of your lead generation. The simple, easy interface allows customers who prefer not to talk over the phone to contact your business immediately.  Since the Live Chat is available 24/7, not just during business hours, your website will always be able to reach potential customers.  This could be the crucial difference that makes a person choose your company over one of your competitors.

The best part of Live Chat? You only pay for the leads you receive. Check out our Live Chat page for more information!

Nadia Romeo (59 Posts)

Nadia is President of iMarket Solutions, and responsible for daily operations, strategy and business development.

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