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Live Chat Lead Generation

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iMarket Live Chat service allows website owners to receive and respond to chat requests from online visitors through an icon on their website. The website visitor is presented with a proactive invitation to chat within a few seconds of landing on the site, and if accepted, an iMarket agent initiates the interaction.

iMarket Live Chat helps you capture more leads from your website

The benefits of adding iMarket Live Chat to you website include:

  • Increasing leads from online advertising by an average of 35%
  • Engaging customers who prefer not to speak to an agent over the phone
  • Getting detailed information about the prospective customer’s needs during the crucial vendor selection phase
  • Initiating real-time, proactive communication with online visitors
  • Delivering immediate assistance for customers without wait times or indirect response (i.e., phone calls, email)

How it works:

  • You’ll have an iMarket Live Chat icon installed on your site
  • Once a chat is initiated, an iMarket agent will use a script specific to your business to gather all the information about the customer (name, phone number, reason for call, etc.)
  • You’ll receive an immediate email about the lead. We can also connect the customer to your business by phone.
  • We monitor your site 24 hours a day, 7 days a week and provide you with monthly lead reports.
  • You only pay for the leads you receive.

Here's what people say:

iMarket Website Solutions Web Design and Development

This is a congratulatory letter to iMarket Solutions. We have contracted your services and implemented your Domination package. The results have been fantastic!

What was most amazing to me was the results we are seeing in our commercial division. I believe we at Advantage Airtech erred in just how much coverage we allotted the commercial division of the business. However even with this disproportionate allocation of space on the site the leads are overwhelming.

Our commercial leads are up 320% and are accounting for 78% of our leads. This is quite frankly, a tremendous increase in leads that we never experienced in the past. Our residential leads have dramatically increased as well, I somewhat expected this due to the calibre of the site and the material which is weighted more in the residential. Our residential leads have increased from the 22% of our leads from last year to this year being 54% of our leads.

I have been negligent in thanking you for a job well done as this impact was noticed shortly after launch. The negligence in relaying the good news to you has happened because frankly I have been busy trying to keep up with the leads.

Happy to be aboard with your company!

Andy Clowes
Advantage Airtech Ltd.


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West Coast Office: 25 Edelman, Suite 100, Irvine CA, 92618
East Coast Office: 130 West Canal Street, Suite 5, Winooski, VT 05404

Website design, graphic design, and web hosting provided by iMarket Solutions