Live Chat Lead Generation
iMarket Live Chat service allows website owners to receive and respond to chat requests from online visitors through an icon on their website. The website visitor is presented with a proactive invitation to chat within a few seconds of landing on the site, and if accepted, an iMarket agent initiates the interaction.
iMarket Live Chat helps you capture more leads from your website
The benefits of adding iMarket Live Chat to you website include:
- Increasing leads from online advertising by an average of 35%
- Engaging customers who prefer not to speak to an agent over the phone
- Getting detailed information about the prospective customer’s needs during the crucial vendor selection phase
- Initiating real-time, proactive communication with online visitors
- Delivering immediate assistance for customers without wait times or indirect response (i.e., phone calls, email)
How it works:
- You’ll have an iMarket Live Chat icon installed on your site
- Once a chat is initiated, an iMarket agent will use a script specific to your business to gather all the information about the customer (name, phone number, reason for call, etc.)
- You’ll receive an immediate email about the lead. We can also connect the customer to your business by phone.
- We monitor your site 24 hours a day, 7 days a week and provide you with monthly lead reports.
- You only pay for the leads you receive.
Here's what people say:
Take a look at this email Contact Form I received today straight from our website:
"Our Total line Digital Thermostat broke down today - it's blank - and I found your website and have read enough reviews to be convinced you are the right people to contact for this sort of work. Can you please contact me as soon as possible and help me get the air back on in this house!?"
I couldn't ask for a better web response, so glad I chose to go with your Web Domination package. I knew I needed Facebook, a Blog, Twitter and a Reputation Defender service. It's a relief to have handed off items I had no inclination to learn and would never have time to keep updated.
I also want to thank you and the entire iMarket staff for making the transition from our old site to the new one seamless. This is fourth time we have gone thru the design process, but the first time I didn't have to become demanding just to receive what was promised.
Since the new site launched in February, our SEO placement has given us placement on the first page of Google searches in most of the cities we service and phone calls from our web site now account for 16% of calls received. I'm a happy camper; thank you so much!