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Live Chat Lead Generation

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iMarket Live Chat service allows website owners to receive and respond to chat requests from online visitors through an icon on their website. The website visitor is presented with a proactive invitation to chat within a few seconds of landing on the site, and if accepted, an iMarket agent initiates the interaction.

iMarket Live Chat helps you capture more leads from your website

The benefits of adding iMarket Live Chat to you website include:

  • Increasing leads from online advertising by an average of 35%
  • Engaging customers who prefer not to speak to an agent over the phone
  • Getting detailed information about the prospective customer’s needs during the crucial vendor selection phase
  • Initiating real-time, proactive communication with online visitors
  • Delivering immediate assistance for customers without wait times or indirect response (i.e., phone calls, email)

How it works:

  • You’ll have an iMarket Live Chat icon installed on your site
  • Once a chat is initiated, an iMarket agent will use a script specific to your business to gather all the information about the customer (name, phone number, reason for call, etc.)
  • You’ll receive an immediate email about the lead. We can also connect the customer to your business by phone.
  • We monitor your site 24 hours a day, 7 days a week and provide you with monthly lead reports.
  • You only pay for the leads you receive.

Here's what people say:

iMarket Website Solutions Web Design and Development

Take a look at this email Contact Form I received today straight from our website:

"Our Total line Digital Thermostat broke down today - it's blank - and I found your website and have read enough reviews to be convinced you are the right people to contact for this sort of work. Can you please contact me as soon as possible and help me get the air back on in this house!?"

I couldn't ask for a better web response, so glad I chose to go with your Web Domination package. I knew I needed Facebook, a Blog, Twitter and a Reputation Defender service. It's a relief to have handed off items I had no inclination to learn and would never have time to keep updated.

I also want to thank you and the entire iMarket staff for making the transition from our old site to the new one seamless. This is fourth time we have gone thru the design process, but the first time I didn't have to become demanding just to receive what was promised.

Since the new site launched in February, our SEO placement has given us placement on the first page of Google searches in most of the cities we service and phone calls from our web site now account for 16% of calls received. I'm a happy camper; thank you so much!

Bill Chronister
Saddleback Plumbing

Here's what's going on:

Google Penguin 3.0 – The Algorithm Refresh That Should Have Been an Update

Many people perceive the Penguin algorithm as nothing more than a thug, here to force thousands of small businesses into paid advertisement on Google by tanking their organic visibility. So I’m sure you can imagine the unrest within the community as the one year anniversary of the last update passed. But on Friday (October 17th, 2014), webmasters finally got their wish – Google began rolling out Penguin 3.0. Whether or not it was what they had hoped for is yet to be determined.

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The Life and Death of the Google Authorship Markup

It was exciting while it lasted, but unfortunately, Google authorship is no longer supported by Google. But first, allow me to shed a little light on the rise and fall of Google’s authorship markup. The Google authorship rich snippet was first introduced by Matt Cutts at the SMX Advanced conference, back in 2011. For those unfamiliar with this rich snippet; it allowed you to identify yourself as the author of the content within a blog post, which would then publish a small thumbnail of your Google+ profile photo directly to the left of your blog post snippet within Google’s search results.

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West Coast Office: 25 Edelman, Suite 100, Irvine CA, 92618
East Coast Office: 130 West Canal Street, Suite 5, Winooski, VT 05404

Website design, graphic design, and web hosting provided by iMarket Solutions