iMarket Solutions Blog : Posts Tagged ‘Service’

Enhance Your Facebook Business Page

Wednesday, December 7th, 2011

Facebook has over 250 million users, 52 percent of which use it daily. And it is no longer just for the youth audience, the 35 and older demographic now represents more than 30 percent of users. That means using Facebook to promote your business is becoming a more and more effective way to reach potential customers. To help you build a stronger presence on Facebook, iMarket is offering an enhanced Facebook business profile.

With this new service, we will design a full banner and a landing page (like the one here) which entices people to “like” your business page. This is a great place to offer incentives, such as a special discount for Facebook fans, which will convince people to want to connect with you on Facebook. After the person has “liked” your business, a special Welcome page will display for them.  From the landing page, your welcome page, and a contact tab under your banner, your visitors will be able to access an integrated contact form so they can email you right from Facebook! All of these features will be designed to match your website and increase brand awareness of your business.

Why get this service? The new landing page is much more effective at converting visitors into “likers.” And the more people that “like” your page, the more people your posts will reach.  Social media is an excellent form of word-of-mouth marketing, which allows new customers to hear about you through their friends. There is the added benefit of allowing these potential customers to get to know your company through your posts and be able to contact you instantly.

Social media marketing can be very powerful, but you need to utilize it effectively.  Since most companies today are embracing social media, an enhanced Facebook presence will put your business ahead of the crowd. Combined with our content management package, in which blogs posts are sent out to your Facebook page three times a week, you will establish yourself as a knowledgeable resource for your customers. For more information, contact us today!

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iMarket Live Chat

Wednesday, November 30th, 2011

You know that many people use search engines to find local businesses, which is why having a website for your company is so important. But what is the best way to utilize your site to turn searchers into customers? iMarket has a great solution for you: Live Chat. This service allows website owners to receive and respond to instant messages through their website to answer questions and receive service requests (check out the icon in the bottom right hand corner of the screen!).

As soon as a visitor reaches your site, the Live Chat icon will appear. If a potential customer initiates a chat, an iMarket agent who has the details of you company will gather information from the customer (such as name, phone number, etc.) and send you an email about the lead. We can also connect the homeowner to someone at your business right from the Live Chat window.

Live Chat can increase the results from your online advertising an average of 35 percent, making your website an even larger part of your lead generation. The simple, easy interface allows customers who prefer not to talk over the phone to contact your business immediately.  Since the Live Chat is available 24/7, not just during business hours, your website will always be able to reach potential customers.  This could be the crucial difference that makes a person choose your company over one of your competitors.

The best part of Live Chat? You only pay for the leads you receive. Check out our Live Chat page for more information!

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