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Review Generation & Management
Reviews are an important part of how consumers make choices about service providers. The power and presence of online consumer opinions can make or break a company, and no one wants their business’ reputation damaged, their brand ruined, or their profitability undercut because of negative reviews. Unfortunately, bad reviews happen to almost every company at some point, and anyone can post negative reviews for almost any reason, justified or not.
iMarket has the product to limit the influence of negative reviews in your community and ensure new customers see your business in the best light. It’s Recommend Me, a powerful reputation management tool for plumbing, heating and air conditioning contractors. Recommend Me lets you seize control of consumer opinions with a plan that sends positive, 5-star reviews your way, across multiple platforms, and manages the negative ones.
iMarket Solutions gives contractors the tools to grow, succeed, and dominate their local market.
What Recommend Me Does for You
Studies have shown customers are 90% more likely to submit a review of your company if you ask for it right after completing service. Recommend Me is an effective "word-of-mouth" tool that gives you the ability to request customer reviews even before the technician leaves the driveway. The mobile application is easy to use and helps draw more reviews so you can build your brand online. Recommend Me is specifically designed to convince and convert visitors to your website by showing them positive reviews. Your potential customers will see proof of your services and the loyalty of your customers.
Each time a customer leaves you a review in Recommend Me, they’ll be prompted to leave the same review on other 3rd party directories such as Google or Yelp. You don’t need to spend your valuable time searching for the right profiles—leave the work to us and we’ll get you the reviews you need.
Review Generation and Management
Our contractor review generation product takes Recommend Me to a higher level so it not only grows internal reviews but also reviews on third-party sites—Google My Business, Yelp, Facebook, Home Advisor, Angie’s List, etc. This puts your reputation out there to all search engines. Our team will manage your reputation across these third-party review sites to ensure your company shines. They’ll also optimize town pages on your website by incorporating check-ins, reviews, heat maps, and written content designed to help your pages rank with Google star-rating searches.
Our review generation product integrates seamlessly with our Search Engine Optimization product. You can use your online reputation to fill your website with custom content to boost your ranking in search results and give customers the trust they need to contact you. Our review management strategy allows you to reach out to unhappy customers for quality feedback so you can fix the situation and save the customer relationship.
Take Control of Your Online Reputation
How much power do negative reviews have? According to Breezeworks, negative reviews result in a 43% loss of business for HVAC, plumbing, electrical, and general contractors. On the other hand, 86% of customers say they would pay "slightly more" to "significantly more" for a service provider who has positive reviews.
iMarket Solutions offers an aggressive review generation strategy for contractors designed to help grow those positive reviews, harness the damage of negative ones, and influence your placement of Search Engine Optimization, Local Map Placement, and Third-Party Review websites. Your reputation will keep you on top of your competitors!